Pre-sale consulting
Boyo provides customers with full consulting services in order to answer any questions customers may have about our equipment. We offer professional product explanations, operating training, and other recommended instructions. We also provide product maintenance troubleshooting.
After-sales service
- We will create a clear file for every customer who purchases our products to follow up and provide feedback in a timely manner.
- 24-hour hotline and on-line instruction and technical support.
- The marketing outlets, accessories warehouse and service sites are all over the country to solve problems and deliver parts for customers in a timely manner.
- As for overseas customers without marketing outlets, we will first recommend the purchase of an inventory of quick-wear parts and offer the operating and installation chart of the equipment. We can send engineers to the customer’s designated location for guidance if they need. We also welcome the customers to our company for free training.
- Our service commitment is providing high quality, timely and considerate brand service to customers, as well as free training, installation, debugging and technical guidance for users and dealers.